Saturday, November 28, 2009

Favorite Store

Abe and I did a little "black friday" shopping. However, we found our deals at 7:30 pm, not in the early morning hours, and not because of great "black friday" sales, but mostly good luck and one of our favorite stores.

It seems that stores do not value customer service any more. You can no longer get cash or even change from gift cards any more. So really, when you have $5 on a card left and don't want anything else in the store, you either buy more or GIVE them the card. Or it expires with all of your mom's money going to them for Christmas instead of you.

Places like Target will only let you return something like 2 items per year. And it has to be within a certain number of days of purchase. We received many wedding gifts from Target that we found did not work or we didn't need after all, but having received them at wedding showers months before we were married, were uneligible to return these unused or broken items. With this in mind, this is why we love Bed Bath and Beyond. They continually amaze us with their customer service. We have taken back items almost a year later, can receive cash back from all of our gift cards (which never expire), and they seem to really value keeping the customer first. So refreshing!

Last night we were perusing for some potential Christmas gifts. On a side note, we have been casually looking for bedding for 2 years. We happened to find one we both liked that was reduced from $150 to $89. Great! We also had a 20% off coupon so we thought that would make an even greater deal. Next, we found matching curtains on sale for only $10 per panel, so we bought four for our room. Cool. Abe had a $5 off coupon we thought he could use to buy these separately.

When we arrived to the register we remembered a $25 credit we had for referring our sister there for her bridal registry. We noticed, however, that it had expired in April. We asked if they would consider taking it even though it was expired and they gladly did. They also let us combine all of our coupons, evidently they let you use as many coupons as you have items (they dont' abide by the one per person per visit idea), at least at the one in Coralville, IA. So, we saved $30 plus 20% off the bedding.

So....the moral of the story: We got $220 worth of stuff for only $85.

Thank you BBandB!


Abby said...

Nice! I love unexpected deals. We also caught an accidental black Friday break at about 7:30 pm--Matt got a really nice dress coat (exactly what he's been looking for) for $99 marked down from $400. Hooray for sales.

brenna said...

I love Bed Bath and Beyond! There customer service really can't be beat. Glad you found so much good stuff!

Suz said...

I hope people will reward them by shopping there instead of Target. Rewarding businesses that care about you and not patronizing the ones that dont is how you cast your vote.